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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-04-12

Susan H
WA, United States
2015-04-12
I loved the variety of clothing available. The quality of the clothing, price and timely delivery was excellent. I loved the fact that the beautiful outfit that I purchased was made in the USA.
Oldie but G
UT, United States
2015-04-12
been looking for a Newsboy hat for YEARS. I was delighted to find your site, and especially delighted with the product when I received it. I have already told a grundle of people about your site. Jolly Good, Tally Ho. Richard Wilkinson Hyde Park, Utah
Vernon s
SK, Canada
2015-04-11
products are authentic
Larry M
2015-04-11
I have only dealt with western Emporium .
mbt
NJ, United States
2015-04-11
frock coat fits perfectly across shoulders and through chest and waist; looks great; fall-front pants also look wonderful on actor who will be portraying Lincoln.
Dan
NC, United States
2015-04-10
The vest we ordered arrived timely and was just the perfect piece to go with the morning coat and cravat for our Downton Abbey weekend at the Biltmore Estate. The quality was excellent.
James P
MO, United States
2015-04-10
Through my own fault, I ordered the wrong size holster belt. I was able to return the item easily and promptly received a refund. I subsequently decided to order a holster belt and holster, in the proper size, and received it in a very timely manner.
Bonnie - F
IA, United States
2015-04-10
Your company was wonderful to work with. We are having so much fun with dressing up. It's like we are kids again. Thank you so much for all of your help.
Charlotte
AZ, United States
2015-04-10
Very pleased with the product and the service. Look forward to putting it all together.
Anonymous Customer
2015-04-09
All was fine except the site for ordering is cumbersome.
Texbrit
2015-04-09
I was looking for some steampunk clothing for a upcoming convention and found the steampunk emporium. Their selection of clothing is excellent and I was able to put together a fantastic look with some mix and match. Delivery was fantastic and quick, even for one part that was a custom order. I am very happy with what I recieved and the quality of everything. Already recommended to my friends.
Street P
TX, United States
2015-04-09
The website is easy to navigate but fitment suggestions are not always accurate.
NorseFury
MN, United States
2015-04-09
I reviewed the shirt on your web-site because it is of such HIGH quality and American-made !! When I have a good first purchasing experience with a new seller, I tend to become a loyal customer for life. This is indeed one of those times !! THANKS Mark G.
Eddie H
NM, United States
2015-04-09
Every purchase has been outstanding. Every aspect was top notch! I look forward to all future transactions. The personal customer service is very sincere and much appreciated (you rock Marie!).
Boz
TX, United States
2015-04-09
Nice quality items at a reasonable price
greggg
NH, United States
2015-04-09
Over all, I'm happy with my purchases.
Lee C
KS, United States
2015-04-09
I've purchased items a few times from western emporium. Never had a problem. Always had fast delivery. Products have always been of the highest quality. I will most definitely return and purchase from them again!
Richard
CT, United States
2015-04-09
As I wrote to Marie in customer service... my vest came last week. It is beautiful! The leather is just as advertised, soft and well tailored. I love wearing it. In fact, I could wear it everyday it is so comfortable. I really appreciate your thoughtful and courteous help, Rich
Josh A
Nottinghamshire, United Kingdom
2015-04-09
Very pleased with gold smoking jacket. Good product and service. Quick delivery. Would certainly recommend.
Carol
MI, United States
2015-04-09
The bustle skirt I ordered is just as it is pictured online. It fits well and is of a high quality.
Kevin
TN, United States
2015-04-09
So hard to find xxl sized vests that look good! Finally found my site!
R. Dopp
MI, United States
2015-04-09
I was amazed at the quality of the clothing. I thought the prices were a little high for some items. I had to return an item and have never had a BETTER online shopping experience. This is definitely a 5 star boutique that I would highly recommend. For the record, I purchased items that I can wear with my everyday wardrobe not to be used as costumes and have already had many compliments.
dean p
WA, Australia
2015-04-09
very fast delivery and quality product
David B
MN, United States
2015-04-09
Excellent quality and service!
Dave L
OR, United States
2015-04-08
Shipping is incredibly quick. I returned a couple items to get different sizes. By ordering the replacements, and returning (not "exchanging") the original items, I got the new items almost immediately. So quick, that it was easy to hold onto the original items for those couple days so I could compare them side-by-side before selecting which to return.
Sharon
LA, United States
2015-04-07
I received my purchase quick and was very satisfied. Thanks!
Jon D
MO, United States
2015-04-07
Having placed several orders with the Emporium now, I must say that at all times, Customer Service has been top notch. All of my questions were answered promptly and made the process of ordering much easier. Once the order is placed it was quickly filled and everything has always arrived in excellent condition. My last order did include a 'special order' item, and even though it took a bit longer to get here, it did so within the timeframe that was clearly stated at the time the order was placed. Those that know me will find that last statement a bit amusing... In all honesty, I am not known for my patience. And it is true, I prefer to do my waiting as fast as possible! LOL Never-the-less, I find myself quite satisfied with my shopping experience at the Emporium. Thank You!
James River F
MO, United States
2015-04-07
GREAT STORE, I will be back....
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-04-12

Ken
Burbank, CA
Apr 11, 2015
Victorian cutaway
First may I say the customer service is tops with a very knowledgeable staff. I bought this coat for a wedding. It looks great. The coat is made very well, good deal.

Libertyville, Il
Apr 11, 2015
merchandise quality
So far I have lost only one button after a single day's wear. I love the softness of the material. But this is the second shirt that has suffered almost immediate wear. Sewing back on a button is no big deal, but my other shirt lasted for only 2 days before coming apart in the wash. That was the white shirt with the diagonal button front that I purchased many months ago, but in that case, the material actually was torn in the wash. I find your service to be excellent, but I certainly will not purchase any more expensive shirts from you. Respectfully, Paul Rambow
Wendy R.
Altadena, CA
Apr 11, 2015
Runs Large
I bought this coat according to chest measurement for my husband. While it DID fit in the chest, it was just as large everywhere else. We had to have it tailored, and even so, it's still too big under his arms. It will work for afternoon events, as a wool coat would be too hot. The material is similar to a heavy, soft denim. My husband is happy with it, so it's all good.

Apr 11, 2015
Lucille walking suit
Love dress. Size ran big
Jennifer
NM
Apr 10, 2015
Satin Gloves
Beautiful! They fit perfectly and add the elegance that I was looking for. They will definitely make my outfit one-of-a-kind! Thank you for unique, quality merchandise at such good prices!
Jose
Concord, Ca
Apr 10, 2015
just what I wanted
This vest fit perfectly. I have a 38 chest and ordered a medium. I don't like it when I have to tighten the waist too much. With this vest I barely adjusted the belt. Even though it is made of canvas, I can wear it dressing up or with jeans and cowboy boots.
James Puckett
Grandview, MO
Apr 10, 2015
.44 holster
The holster belt and holster are very well made. The holster fit is just a little tight for my Ruger Super Black Hawk .44 Magnum, but it works nicely.
Angelo Americo
Philadelphia , Pe
Apr 10, 2015
Quoth the raven, nevermore
I received plenty of compliments and admiring stares when I brought this cane with me to a local club event called Tribe. Everyone I talked to asked where I got this beautiful cane and I told them, historicalemporium.com. People, including myself were astonished by the attention to detail. The cane itself was VERY carefully packaged so that no harm would befall this work of art. Kudos to HE for making such a lovely cane that truly steals the show. When will this cane lose its luster? Nevemore!
Angelo Americo
Philadelphia , Pe
Apr 10, 2015
The perfect hat
This hat is PERFECTION!!! Not only is it decorated with steam punk flair; but it also has a secret pocket on the inside of the hat that can hide small items that you otherwise would not want anyone to see. I can't wait to debut this hat at the Dancing Ferret Concerts 20th anniversary concert where the theme is formal. I will be one truly dark and dapper gentleman in this hat.
pissulla
DE
Apr 10, 2015
calvin vest
Maverick
Simi Valley, Ca
Apr 10, 2015
Coburn Greatcoat - brown
Another fine coat to add to my attire. I'll be looking smashing in this coat.,I reckon ... nice and warm, and period correct as well.
Tom in Texas
Te
Apr 9, 2015
They fit!
I followed the instructions for sizing and ran into a contradiction. Measuring for waist size with a tape I came up with 36" for these and even measuring for regular pants I came up with 34". I've worn 32's for years. So do I go with the tape measure or the 2" bigger than normal pants size? I chose the latter and lucked out. The pants are nicely made and pure retro.
Tom in Texas
Wylie, Te
Apr 9, 2015
Pretty Cool
I bought this for my wife who was not really on board with our planned steam punk train ride event. I was really worried it would be too small since it was the only size available and her hat size wasn't a lot smaller than my jumbo noggin. It fit her great, looked cool, and she got enthused enough to created a whole costume to go with it
NorseFury
Duluth, MN
Apr 9, 2015
Quality American-Made Shirt
This shirt is made of a nice, heavier weight cotton with pewter buttons. The fit is EXACTLY right for my body type, shoulders large enough for an x-tra large guy, but without all the excessive cloth/space in the belly area for the beer-gut I do not have (yet !!). I will be buying other items from Historical Emporium with complete confidence they will be of the same high quality as this shirt certainly is. THANKS a lot from a very happy customer !!
Eddie House
Santa Fe, Ne
Apr 9, 2015
Tall Derby
It's unbelievable what a fine quality hat this is for the money! It is everything I had hoped for. I get looks everytime I wear it. Envious from the men and flirtatious from the women! Ha! It's amazing how good wearing a nice hat makes you feel. Thank you again for another quality purchase.
greggg
concord, NH
Apr 9, 2015
Want more colors.
I wear a size 38 pants. I wanted these to be a bit loose, so I went up one size to 40. They still fit as snug around the waist as normal 38s. If you want them to be loose, go up 2 sizes. I also want these in grey, but the only color they have is khaki. Still happy with purchase. I think I'll just try to dye them myself.
greggg
concord , NH
Apr 9, 2015
Beautiful, but small.
I suspect old clothing was not to be the least bit baggy. This vest is gorgeous, but just a bit too tight. Luckily, it's specifically for a costume where it doesn't need to be buttoned up. I suggest going one size up, if you have a large stomach at all. But still, I'm very happy with it.
Lee C
Gardner, Ka
Apr 9, 2015
Classic Canvas Duster - Black
Beautiful coat at a great price.
Dale Whitney
Niobrara, Ne
Apr 9, 2015
open range vest
It is very well built and feels great.
Allie
Vancouver, Br, CA
Apr 9, 2015
Not for curvy girls
This was a pretty coat and I was very unhappy I had to return it. As a lady with a small waist and larger hips (Not huge, just hourglass shaped) it really didn't work for me. It made the waist look great, but just wasn't cut for a curvy figure. Customer service was excellent and they refunded it with no problem.
slijim51
calhoun, lo
Apr 9, 2015
slijim51
Was disappointed. The gunbelt I ordered was not the quality that my last order was. I am 100% satisfied with the first one. The latest order was somewhat off. I suppose maybe you all changed your vendor? I still value your company and I have no regret doing business with you all.
len
Wilkie, Sk, CA
Apr 9, 2015
Oily
I don't know why this holster was soaked in oil when I received it in the mail, but it gets oil on my hands when I used it. They could have included a leather tie down.
Alicia
San Jose, CA
Apr 9, 2015
Terrific Vest
Our son looked great for his school's 1920's day. Everyone commented on all the details of his Sigmund Freud costume. Thanks, HEI!
Alex
Mauldin, SC
Apr 9, 2015
Great braces
These were just what I needed for my Fifth Doctor costume. Thanks for the great product and the fast service.
Dave Lennert
Portland, Or
Apr 8, 2015
Great fit; nice feel; good looks.
But don't forget the suspenders!
Dave Lennert
Portland, Or
Apr 8, 2015
Made me feel steampunk
Comfortable fit. And nicely unusual.
Spencer Vest
SKU: 002031
Dave Lennert
Portland, Or
Apr 8, 2015
Very snazzy
Fit well. Looks fantastic.
Dave Lennert
Portland, Or
Apr 8, 2015
Work great. Look great.
And are necessary!
Dave Lennert
Portland, Or
Apr 8, 2015
Comfortable & good looking
Pants look great. The fit is good, if you realize that they intentionally ride very high (middle of my stomach) and *need* suspenders.
Dave Lennert
Portland, Or
Apr 8, 2015
Love this coat.
Looks great. Great fit.
Dave Lennert
Portland, Or
Apr 8, 2015
Looks great, weird fit
The hat is very elegant. Got lots of complements. Looks good with steampunk goggles on them. However, the hat is not oval (head-shaped) enough. On my head, it binds at the front and back -- which is sort-of good since it has gaps on the left and right, and only only the front/back pressure is holding it on. Even so, it rocks back-and-forth, left-right as my head tilts.
Dave Lennert
Portland, OR
Apr 8, 2015
Very cool but heavy.
These clipped onto my glasses very easily. I got lots of complements (or at least surprised, interested looks and comments). However, I found these clip-on lenses were a little heavy for my particular glasses. My glasses didn't want to sit straight. Also, because my glass frames are thin metal, the clip-on would rotate slowly during wearing. I believe that a heavier frame, with thicker, flatter surfaces, would hold it more securely.
Dave Lennert
Portland, Or
Apr 8, 2015
Nice but a little expensive
Very cool looking, with the faux rivets around the lens. Got lots of complements. However I also found roughly the same thing on Amazon for less.
Dave Lennert
Portland, Or
Apr 8, 2015
A cool accessory
I attached this to my waistcoat or my overcoat, by hanging the end of the chain over a button. It looked sparkly and old-time technical. I unfortunately lost it when I laid my overcoat down somewhere; when I picked it up, the chain had come off the button and I didn't notice it. Not the fault of the product.
Jon Dom
MO
Apr 8, 2015
Great Addition
This vest is definitely a surprise, and a pleasant one at that. There is just enough wool in the fabric to give it the proper feel. The fact that it is self backed makes it perfect for use without any type of jacket or coat. On top of that it is decidedly comfortable to wear! I purchased this with one very specific use in mind, which required the stand up collar, and Navy Blue was exactly what was needed for the Tartan it was to be worn with. But now that I have it, I'm finding that it works quite well in many other ways. It will be seeing a great deal of use year round. This is definitely worth the extra bit of time that a special order requires.

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