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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-08-23

Darenda
2015-08-23
Fantastic! Great quality product, good price, fast delivery!! Will buy here again!
Jo
2015-08-22
Well made vest and bow tie. True to the pictures, and accurate sizing. Very pleased.
Anonymous Customer
2015-08-21
Great service.
Dutch C
2015-08-21
Found what I needed at a reasonable price and it arrived earlier than promised, what more can you ask for.
Anonymous Customer
CO, United States
2015-08-21
Very good products and excellent customer service when I had to call for more information or about an issue with my order. I have ordered from this company in the past and will continue to do so. I just wish the prices weren't quite so steep.
Nancy
OR, United States
2015-08-21
Everything fit and seems to have a good quality to the products.
Terry
CA, United States
2015-08-21
Outstanding products! Wonderful delivery! The quality of each piece was remarkable. Thank you very much.
Brian S
CA, United States
2015-08-21
My brother told me about this site and he was right , your site is awesome. Thanks for the help, I will be back again soon.
spinnerbaitking
MO, United States
2015-08-21
Very pleased with my holster. Only wish they made a 7" inch so I could buy another one
RuthH
NC, United States
2015-08-21
I love your store. We do cosplay and your quality far exceeds our expectations for the price. I love everything I have ordered from you. I needed a shirt quickly and Matt went above and beyond to have it shipped directly to me from your warehouse. I will definitely be ordering more in the future.
Mark L
CA, United States
2015-08-21
I needed a parasol on VERY short notice, for my fiance to carry at an out-of-town cowboy action shooting match in a locale with no shade. I contacted Historical Emporium by phone and they made arrangements for me to purchase over the phone and pick up in person the next day. GREAT customer service and an awesome product l
Beth T
MD, United States
2015-08-21
The entire shopping experience with Gentleman's Emporium was easy, but I want to give special recognition to Marie in Customer Service. I inadvertantly put a personal sewing pattern in a return box; she contacted me to let me know and to get an address where she could send it back. I was looking for that pattern and never would have guessed I'd put it with the return! I really appreciated Marie's extra effort.
Steve
CA, United States
2015-08-20
I had a great experience. There wasn't enought time for the order to be shipped to me so I was allowed to pick it up. When I tried the knickers on, I had ordered the wrong size and was able to change it to the correct size.
Cyn
CO, United States
2015-08-20
Looks fabulous on his 6' 4" teen frame!
K. Tomingas
CA, United States
2015-08-20
Ordered the Warwick vest in Red, the Comstock Vest in Tan, and the Black Satin Puff Tie. All were wonderful quality, and arrived in 24 hours to 2 days on average!! Unbelievably excellent service! Will continue to purchase from Historical Emporium from here on out! You're number one on my list! Thanks! :)
Bit of a D
CA, United States
2015-08-20
This is the third time I've ordered a vest from GE. As ever, the service is as first rate as the vests themselves!
ndy26
MA, United States
2015-08-20
We were looking for a vest for my fiance for our wedding which was coming up quick! We found the perfect vest, but didn't know what size we needed, so we ordered 2. We asked for expedited shipping and the vests came the next day! We couldn't believe it! We kept one and returned the bigger vest. We received our refund quickly and my (now) husband looked handsome in his new vest!
hoosieroutwest
WA, United States
2015-08-20
I actually didn't contact customer service, they proactively reached out to me (way to go!!). I fat fingered my address and my package was returned to you guys. Your team called me to let me know it got returned and to figure out how to get it back to me. They fixed the address and sent it back out. Fantastic customer service!
joeDane
AL, United States
2015-08-20
Good products-great service.
Wayne
SC, United States
2015-08-20
Very good service and a good professional attitude in customer support
Earl
CA, United States
2015-08-20
Very nice rig. Fits well. Maybe should have gone up one size
Craig S
CA, United States
2015-08-20
I've shopped with Gentleman' s Emporium before, and will undoubtably shop with them again. With my most recent order... it all went fast and smooth, so there was no need for 'additional' customer service. But in the past, there was a time I needed help (because I was doing everything at the last minute)... and their customer service went above and beyond expectations to make sure everything worked out perfectly.
GARY W
2015-08-20
I WAS PLEASANTLY SURPRISED AT HOW EASY IT WAS TO ORDER AND HOW QUICKLY MY PRODUCT ARRIVED. GREAT JOB!
William
NM, United States
2015-08-20
Had a quality issue with braces, which were replaced after I read their Quality Guarantee to a supervisor who was hung up on their return policy. I'm satisfied & will continue to buy every day clothing from WE
Hank
IA, United States
2015-08-20
Ya'll put the "Service" in Customer Servicer! Outstanding!
Bii
TX, United States
2015-08-20
Very good quality for the price. Very quick responses to my inquiry.
tom c
TX, United States
2015-08-20
Excellent!
Rick
FL, United States
2015-08-20
Got the merchandise very quickly. Refund promptly granted when the hat did not fit.
E. Gilligan
2015-08-20
I would like to be able to buy clothes in different length ~other than what is available I'm 5'4 so all the skirts you sell are to long even before I get them ~ I 'll have to pay another 60 euro + to have them shorten!! Otherwise I loved my Navy suite ~lovely fabric
Slim S
CA, United States
2015-08-19
Outstanding product and service. I was a big hit with the outfit I bought. I only experienced one issue with one of the items I bought, but they took care of me...no questions asked. The person I dealt with was very courteous and expressed genuine interest in my satisfaction.
Jim
MD, United States
2015-08-17
Great selection and simple fast ordering process.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-08-23

Ross Argabrite
Conifer, Co
Aug 22, 2015
Braces, not Suspenders
Clean, light, and no stretch. Braces have no stretch and don't continually pull up. These look good and stay adjusted.
Sandy
Sun City West, az
Aug 21, 2015
Derby Cane
This cane is Great the Quality it Great and my husband will be using it in Oct dowm in Tombstone.
Ramona
Santa Fe, NM
Aug 21, 2015
Victorian boot
I love my boots, Everyone I know wants a pair.
DidiK
Deanver, CO
Aug 21, 2015
Nice pants
I normally wear a size 10 but I ordered a size 14 in these pants given the measurements guide. I'm glad I ordered the larger size as it fits perfectly and if I had ordered my regular size 10, it would have been way to small. I like the buttons for attaching suspenders if desired and the large front pockets. Fabric is soft and comfortable.
DidiK
Denver, CO
Aug 21, 2015
Blouse Runs Small
I'm glad I ordered the larger size in this blouse as it does run small. The cuffs are VERY NARROW and if you are a girl with big or athletic forearms, the cuffs will be too tight and hinder arm movement. Luckily I sew so I was able to add an extra 3 inch placket to the cuff and move the buttons over an inch and a half to make it big enough to go around my forearms and make it possible to straighten my arm fully. The fabric is a nice brushed twill and otherwise comfortable and stylish. If not for the small sizing and the problem with the small cuffs, I would have given this product 5 stars, I knocked off a star for having to alter the garment.
DidiK
Denver, CO
Aug 21, 2015
Good pants
Wool fabric is a bit heavier weave than expected but still nice. Fits best with suspenders to help hold the pants up. Overall a nice quality of product and fits well.
Bill
Te
Aug 21, 2015
Good vest
As with the western clothes I have purchased from these folks, the vest fit me well. I'm 6'5", 245 lb, and can be hard to fit properly with clothes. Not so with these folks and their products. My sole source now for cowboy action shooting apparel.
SirD
NY, NY
Aug 21, 2015
Not worth $300 dollars
This item, while fun to wear, is not worth $300. The material while it was thick, isn't really appropriate for the style of jacket. Yet again.... TOO BIG in size. I got a medium and I'm 5'8" and fit. Arms were too long, shoulders were too wide. By who's standards are these sizes compared? I own a cloth canvas army navy bag that is very sturdy. I enjoy my bag, however I don't want tails or in this case, a regency garment, made out of the same coarse material as an army sack. Most disapoointing and disenchsnting to hsve to return all My suits and items because of sizing. I'm not interested in an exchange because it was such a hassle to return. Small purchases are fine on here, but don't think about actually buying a suit you think you could wear. It will most likely not fit properly. What an utter disappointment.
Mark L
Hayward, CA
Aug 21, 2015
Beautiful, practical accessory
Gave this to my fiance for her to use while spectating at a Cowboy Action Shooting event in bright sun with no shade. She was delighted with both its appearance and its practical functionality.
SirD
Nyc, Ny
Aug 21, 2015
Ill fitted
Items such as vests and jackets should never come in "S,M, and L" sizes. While the arms fit fine on this jacket, it was entirely too too long length wise and hung oddly on my 5'8" frame. Such a disappointment that it doesn't come in a "38, short" or "40 long" for all types, not just tall guys. A suit needs to fit properly, all around. Buyer beware: all their stuff is way way way too big. Even if you call for advise, don't listen to the sells rep. They will steer you toward a bigger size and its just all too big and not true to normal sizing. Had to return it.

Aug 21, 2015
Great!
Edie
Sugar Land, Tx
Aug 20, 2015
great skirt
The long walking skirt is really a short addition th you wardrobe. I am really looking forward to steppingstone ou5 in this skirt. I wound purchase a waist belt to finish the look. Enjoy!
Russ
dover, NH
Aug 20, 2015
vest
Love it, Got many complements on the ensambal at church on sunday
Edie
Sugar Land, Tx
Aug 20, 2015
Well Made
I am very happy with this blouse. It is. Well mad. E of quality cotton. It presses up beautifully. I would highly recommend the blouse for any time you want to change up your wardrobe with a classic.
Piggydiva
Louisville, KY
Aug 20, 2015
Excellent quality
Excellent quality boot that I believe will last for years. Cute enough to wear with regular clothes (not just my historical costumes). Size runs a tiny bit too big, but I say better to big than too small.
Piggydiva
Louisville, KY
Aug 20, 2015
Beautiful and well crafted
This hat is beautiful and well crafted. It is not made of cheap materials. It looks excellent with my Gibson Girl wig. I like it so much, I'm thinking of wearing it to 2016 Derby! Excellent value for the price!
Piggydiva
Louisville, KY
Aug 20, 2015
The only place for decent historical plus sized wear
Don't buy the size you may wear off the rack in the store. I measured my waist and hips and checked the size chart. I ordered that size, and it fits perfectly. The quality is excellent--it's made as a good piece of clothing, not a cheap costume. They are the only site I've found that has good quality historical costumes that are plus sized.
K. Tomingas
CA
Aug 20, 2015
Excellent Item
Ordered this item to complete an ensemble I put together for an actor. It arrived within 48 hours and was of supreme quality! Very impressed with the speed and quality of Historical Emporium. Will continue to make my purchases for historical clothing through you! Thank you!
K. Tomingas
CA
Aug 20, 2015
Great Quality, Outstanding Service
This was a great piece. The estimated time for delivery was 2 weeks, which was fine, and they actually got it to me earlier than I expected! Very pleased with that end of the service!! Opened it up and it fit my actor perfectly! Very good quality and well-made! I love Historical Emporium! Thanks so much! :)
K. Tomingas
CA
Aug 20, 2015
Top Quality and Service
Fell in love with the piece the moment I laid eyes on it! The price was reasonable, and it arrived in under 48 hours!! Incredible! After opening and inspecting the item, it was well made and of great quality! Will definitely buy from again! A+ service!
ndy26
worcester, MA
Aug 20, 2015
Just what we needed for our wedding.
We were looking for a vest for my (now) husband. We finally found the right one on the site. We bought 2 sizes as we didn't know which would fit best. We chose the smaller one and returned the larger one. We had a family member take in the vest a bit because it was still a little big, but there is no way my husband would be comfortable in the next size down. All in all the vest was just what he was looking for and he looked great at our wedding!
Neville Edwards
Sydney, NS, AU
Aug 20, 2015
quality
Great gun belt and holster
Tim
Kingman, AZ
Aug 20, 2015
Gun Belt
Disappointed in the belt design. Doesn't allow much room to adjust sizes. Really need to make sure you measure before ordering.
Slim Shady
SAN JOSE, CA
Aug 20, 2015
Almost the real deal
People ask if it is real. I get some funny looks sometimes at the range when volunteering as an R.O. for a kid outreach. The tolerances are a little loose, but, hey, it's just a toy. It's got some real weight behind it that gives you the feel of the real thing.
Slim Shady
SAN JOSE, CA
Aug 20, 2015
Nice Shirt
I have gotten a lot of compliments on this fine shirt, although I bought it on their clearance rack and I believe it was the last one.
Adrienne
York, Pe
Aug 20, 2015
Callahan Frock Coat
My husband will look the perfect Victorian gentleman at our daughter's Victorian/Steampunk wedding. This is well made.
Adrienne
York, Pe
Aug 20, 2015
Royal blue Comstock Vest
This vest is one of 4 that will be worn at my daughters Victorian/Steampunk wedding. I am sure all the men are going to look outstanding! The vest is of very good quality and fits well. These are not costumes. These are made of good fabric and sewn well.
joeDane
Al
Aug 20, 2015
lightweight pants
And they really are light-just what is needed for summer heat.
Jake
UK
Aug 20, 2015
Incorrect colouring
It's not white like it shows on the image, I should have known that Ivory isn't white so it's really my fault. An expensive fault too, I'm from England!
Jake
Aug 20, 2015
Order a size up!
My pants were far too tight, though I'd given the right measurements. I'd have rated 5 if it weren't for the fact i had ordered wrong. They are well made and historically on point!
Craig Stitt
CA
Aug 20, 2015
Well made, nice fit
I am very happy with this vest. The color, cut and fit was exactly what I had hoped for. The only thing to be aware of is the cut of the shirt you are intending to wear with this vest (as with many vests). The 'arm holes' are such that you need a shirt that is not as loose under the arm as some shirts are. Keeping that in mind, this is a very nice canvas vest!
Craig Stitt
CA
Aug 20, 2015
Simple yet very nice
This is a very simple tie... but it's quite nice, and it came with a nice tie-tac.
Craig Stitt
CA
Aug 20, 2015
Tight around the neck.
I have purchased several shirts through Historical Emporium and so I have a good idea what should fit... I take a Medium... but in this case, the Med fit perfectly everywhere... except the collar. The collar was so tight I could barely button it... and could not breath when I did. I ended up sending this shirt back. Since the rest of the shirt fit... there was not the option of going up a size, because then the collar might fit, but the rest of the shirt would have been huge on me. But this is the first time I have had this issue. Other than the issue with the size of the buttoned collar, it was a very nice shirt. (If I had not needed to button the collar, I would have kept the shirt)
Craig Stitt
CA
Aug 20, 2015
Just what I needed
The shirt is well made and arrived without a problem. It's a little tight in the neck, but still fit fine.
William Wadsworth
Santa Fe, NM
Aug 20, 2015
Suspenders (Braces)
Quality might be an issue, so carefully examine yours and confirm that the leather has no thin spots that might tear after a few months of use. I found that to be a problem with one of two pairs I've owned. To WE's credit they upheld their Quality Guarantee even though the return period had expired.
Gopher King
Santa Rosa, CA
Aug 20, 2015
Great Vest
I purchased this vest to finish out my Victorian/Steam Punk costume, and I was very satisfied with the fit and quality. Shipping was quicker than guaranted!
Sarah
Aug 20, 2015
Awesome Shirt
We're having a beauty and the beast themed wedding. The groom has this shirt as part of his outfit and it is perfect!!! True to size and actually very flattering!
Gina Phillips
Seal Beach, Ca
Aug 20, 2015
bathing tunic is tops
I love this dress/bathing suit. Our City is celebrating its centennial and we are reenacting a photo that was taken in 1915 so this outfit along with bloomers was just perfect. thank you for delivering on exactly what was advertised.
Jim
Knoxville, Tn
Aug 20, 2015
Better than I expected!
I was so pleased with the Safari Bush Jacket I ordered from you. It is a wonderful garment suitable for the both the upcoming Steampunk Carnavale and daily wear in the fall when the cooler weather comes. This is a quality garment. I received it very fast!
Hank Hustus
Keokuk, Io
Aug 20, 2015
Great Product!
I re-enact and also am heavy into the Steampunk scene, I really needed a new set of britches, my wife found your web site and we ordered the Tan/Black Olson Saddle Pants. They arrived in less time than I had expected and the quality is a whole lot better then I expected! I used to buy another brand, I won't say the name but I will not cry over the difference (wah! ;) Anyway, thank you for a rugged and stylish product! These will wear like iron and look good for years to come... did I mention they are very comfortable? Thank you again, I will be ordering from Historical Emporium from now on!
Jennifer R.
Ne
Aug 20, 2015
WOW!
When I started my search for a beautiful and unique outfit for a Masquerade in Paris themed party earlier this year, I happened upon this website and instantly fell in love with your clothing. I had a really hard time choosing because there are so many things that I wanted, but I narrowed it down to the Vivien Fishtail skirt in black jacquard. Wow, wow, wow! I felt like royalty in this skirt! And I can't even describe the looks on peoples' faces or the number of compliments I received. I wore a short sleeved, ruffled white blouse (mine) and the full length black gloves w/decorative buttons (also on your site) and voila!, a huge success, to say the least. I'm 5'9" and am a fairly fit 165 lbs. and the large was just right and the length was perfect with heels. I had some issues with the zipper at first, but with all the helpful suggestions from your customer service representative, I worked it out, and had no problems the night of the party. It is a mermaid cut, so be gentle sitting and going up stairs. I had to slip out of it to use the bathroom so as not to rip anything, but well worth the effort-no harm, no foul. Looking forward to my next purchase with you and the event I get to wear it to. Thank you for your gorgeous clothing, your service, and reasonable prices! Bravo!
Straw Derby
SKU: 003244
Rick
St.Augusitne, FL
Aug 20, 2015
Nice Straw Hat for the money
Well made quality straw Derby. However, find out what your European hat size is and send that in. The sizes run a bit large with this product.
Richard Spears
Spring Branch, Te
Aug 19, 2015
Looks like the real thing
I'm sort of a stickler for details. I'm a history buff, and when I do old west gunfights, I want my outfit to look authentic. Maybe a lot of people don't know that the Ranger badges have been made from a Mexican coin, but I do. I was impressed with the detail on this badge. If it passes my inspection, it will pass most people.
Richard Spears
Spring Branch, Te
Aug 19, 2015
Very pretty
I expected it to be flimsy and badly made. Maybe I've been jaded by cheap Chinese knock-offs. This scarf slide was very nice, and looks authentic.
Josephine
Ipswich, AU
Aug 19, 2015
Love my Boots
Thank you for my Victorian Ankle Boots, they fit wonderfully, look fantastic.. Thx again... Jo
Slim Shady
SAN JOSE, Ca
Aug 19, 2015
Very Nice
These trousers fit me very well. I thought being made of canvas they would be uncomfortable and rough, but they were surprisingly comfortable and soft. Looking forward to another pair in a different color.
Slim Shady
San Jose, Ca
Aug 19, 2015
Great shirt
Not only does this shirt look good, but it is very comfortable too.
Tom
Ne
Aug 19, 2015
Great look
Canvas vest is well made and looks great. Very heavy though, don't recommend for summer wear.
PHil
dewey, ok
Aug 17, 2015
straw safari helmet
I previously purchased a brookstone safari hat and after looking on line to find a hat similar since they are not available anymore, I chose this brand because the price was higher and it was not described as a clown hat as some were, compared to the brookstone this is a Dud, it is shaped completely round which cannot be changed. If you have a ball for a head IT MIGHT FIT, BUT THE QUALITY AND FEEL IS AGAIN NOT AS GOOD AS THE BROOKSTONE.. Another example of they don't make then like they used to..This hat will not stay on my head because it is round, the brookstone sat on my head through wind and tree branches.. What else can I say.......PH
Jim Raistrick
Baltimore, Ma
Aug 17, 2015
Found item not easy to find
Looked on many other sites for rounded collars and had little luck. Gentlemen's Emporium had a great selection and the sizing recommendations were accurate. It's a great shirt.

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