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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-11-06

Jannetteb56
NE, United States
2016-11-06
I had to return my purchase and order a different size. The return was effortless. It was a positive shopping experience.
Stephen
CA, United States
2016-11-06
Beautiful products - excellent materials, workmanship and attention to period detail. I had to exchange an item for a different size with less than a week before Halloween, and they accommodated me beautifully. Uncommonly gracious customer service.
Lisa S
NJ, United States
2016-11-05
The item I wanted to buy was sold out in the size I thought I needed. Melissa responded very quickly each time I asked another question and was very helpful.
Anonymous Customer
2016-11-05
Great service and fast delivery GREAT all around!! Thanks
Top Hat, Spats, & more
IN, United States
2016-11-05
It's true what they say.... You get what you pay for!! The cost is a little higher, but the quality is SOOOOO much better than anything you will ever find in your typical costume store.... I would highly recommend this company! Everything I ordered for my husband was true to size.... Best dressed & most authentic costume in the house!!
Julie Boyce G
FL, United States
2016-11-04
You guys are great, helpful, and love the unique products offered. Great customer service. Thanks for suggesting the gifts I purchased to be sent to my home, not directly to New Zealand, because of possible complications. My son received the gifts I wrapped and sent, with zero problems. Thanks for taking the extra time, For it was most important to me. I love that Brat of mine, my only. Warmest Regards, Julie B.
akbeco
IL, United States
2016-11-04
Outstanding phone service for order. Ordered with you because other supplier of similar pants informed me after purchase that backordered beyond halloween. Next year I will be going straight to Gentlemans Emporium. The pants I received were better than expected. Comfortable and period appropriate.
Jim E
2016-11-04
The aviators cap was an excellent quality and fits well. I will be buying more products from Gentlemen's Emporium.
Hda
GA, United States
2016-11-04
Easy transaction and fast delivery
John
OK, United States
2016-11-04
Products were delivered WAY before I expected them, and the one item that needed to be returned (for sizing) was replaced just as quickly.
Barb
2016-11-04
I loved looking at the site, the clothes are beautiful and prices fair. I really like the quality of the outfit that I purchased, it is exactly as it is described, great fabric weight and feel. It's perfect.
Anonymous Customer
GA, United States
2016-11-04
As advertised. Good quality quick delivery.
prfb
WV, United States
2016-11-03
Ordered and delivered without problems. I consider the product to be well-made and a good value for the price. I expect I may be a repeat customer sometime.
Well pleased new c
TX, United States
2016-11-03
Succinctly put, this was my first purchase from Gentleman's Emporium, but it won't be my last. The selection you offer is broad and the quality - if the shirt I bought is any indication - is excellent.
Doug W
CO, United States
2016-11-03
I made an error in the shipping address which I noticed after the sale was completed. I emailed customer service and asked that the correction be made. I received a very prompt response indicating that the address had been corrected. My purchase arrived when promised and the quality of the product exceeded my expectations. I am very pleased with my online shopping experience and would gladly recommend this company to anyone seeking similar products.
Mnsr. L
2016-11-03
Splended service. a fine collection of clothing and accessories that any man with an eye for style, price, and quality will appreciate.
CostumeGal
BC, Canada
2016-11-03
Overall extremely satisfied with the Historical Emporium. This website was like finding Victorian/edwardian era gold! Highly recommend their great service and fabulous quality merchandise.
Sherman
PA, United States
2016-11-03
I'm a member of a 19th century brass band; wearing civilian clothes of the time period. Your offerings fit the bill admirabibly.
Anonymous Customer
2016-11-03
have used you for years. will keep coming back.
Brian
CA, United States
2016-11-03
Fantastic Jacket! I received it well in advance of the expected shipping time. Great Service!!
luluthebeast
WI, United States
2016-11-03
A very nice vest! Looks sharp and fits well.
Nicholas B
OH, United States
2016-11-03
The customer service representative wa incredibly helpful. She also sent me a really cool hand drawn art piece. I actually would love to reach out to her and give a personal thank you. She was amazing!
TampaTexan
FL, United States
2016-11-03
Have never had any problems with any of my orders or the quality of the products received.
Erin L
2016-11-03
Delivery was super quick, and the quality of the shirt was exquisite. Bought for my Halloween costume (Edgar A Poe) but I intend to wear it on a regular basis. Will buy from Gentlemans Emporium again.
Beckie
2016-11-03
I ordered the wrong Trousers but my husband loved the fill so we will be keeping them and still be ordering the correct ones
josh
CA, United States
2016-11-03
They have quality items at a competitive cost.
Anonymous Customer
2016-11-03
Very good quality made costume.
Pat
MN, United States
2016-11-02
The Coachman hat was recommended to me after I was not happy with the original hat I ordered. The hat itself was fine it just wasn't what I was looking for. The person who helped me with my issues pointed me to the coachman and it is exactly what I was looking for. Very helpful staff!!!
Rob L
CA, United States
2016-11-02
I've purchased a number of items from the Historical Emporium and haven't had any issues at all. When I did order the wrong size (my fault) customer service and returns were great to work with.
Marie
MS, United States
2016-11-02
Your service department, very sweet and very helpful. I purchased a belt and holster for my father, who had an older .22 and needed a western belt for it. When I ordered the size he told me, it was too small. I called the service department and was walked through the exchange process. My father received his new belt and was so happy he cried! The belt is beautiful and just what he wanted! Best gift ever, and the exchange was fast! Thank you all so much.
Tiffany
TX, United States
2016-11-02
High quality clothing for a very reasonable price. One would easily pay almost double for this quality from any other business. The shipping time was quick and the products were packaged well. I would order from Gentleman's Emporium time and time again.
Sandy
ON, Canada
2016-11-02
I needed my order quickly and called to ensure that I would receive it in time. I was assured that it would arrive and it indeed was in my hands exactly as I was told. The shipping time was much quicker than the timing stated on the website and I am very glad that I called.
robert g
AL, United States
2016-11-01
Very satisfied with your high quality products and speedy service.hat, holster and badge look great.very pleased.thanks
Tammy
IN, United States
2016-10-31
The vests were gorgeous, great price and amazingly fast delivery!
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-11-06

Andrea
Sparks, Nv
Nov 5, 2016
Bella Blouse
Love that this blouse is heavy duty and feels nice. I ordered the large but wish I had ordered the medium as it is a bit too big. Would definitely buy from this company again.

, c
Nov 5, 2016
not authentic replica
I was relying on your store for the authenticity of the badge, but my research on internet tells me otherwise. 1. Authentic badge for the badge has 2 1/8 inches, yours are less than 2 inches 2. Authentic badge has AT (Arizona territory), your’s says AZ. Therefore I had to purchase the authentic replica from Ebay.

Nov 5, 2016
Great skirt
Good quality, elegant cut, and also looks good without a hoop skirt...

Nov 5, 2016
Garters
These worked very well & were comfortable to wear! I was worred that they would be too tight as my husband is a weightlifter & has larger than average arms.

Nov 5, 2016
Tie
Perfect & so easy to put on. Loved that the tie pin was of nice quality. It was not just cheap plastic.

Nov 5, 2016
Spatz
True to size! Very nice!
Silver Peak Vest
SKU: 004314

Nov 5, 2016
Snazzy vest
Loved the look & quality of this.... It was a perfect fit in the chest! My husband is a weightlifter so the vest was to big at the waist, but that is an easy fix with a little needle & thread. Very happy with this item!

Nov 5, 2016
Perfect Fit
Th size chart is spot on! Very nice quality... SUPER PLEASED with this hat!
Comanche Ken
Harker Heights, TX
Nov 5, 2016
Classic Trousers
As warned they are long in the inseam but with my high top Preacher Boots who cares. The canvas is heavy duty and the fit is good. I ware a 36 waist but because they sit higher than normal, I went with a 38 waist; and I'm glad I did because they fit perfect and work well with the classic suspenders I bought. As far as the historical emporium company goes they are first rate in my book.
Comanche Ken
Harker Heights, TX
Nov 5, 2016
Suspenders
Fit great and are extremely ease to ware and adjust. Like everything I order from this store: the service is fast and the products are first class.
Comanche Ken
Harker Hgts, tx
Nov 5, 2016
Cross Tie
Great workmanship, easy to adjust and ware, fast service.
Tom
Englewood, Fl
Nov 4, 2016
Holster
very pleased with quality and service
Ducky
Wellington, On, CA
Nov 4, 2016
Lombard Silk Vest
This vest is everything and more than expected. Very high quality and attractive. Expensive, yes and worth every penny. I am totally thrilled with this garment.

Nov 4, 2016
VEST
WAY TOO SHORT IN LENGTH TOO BIG AROUND ARM PIT AREA. WAY TO EXPENSIVE SHIPPING TOO MUCH FOR SUCH A LIGHT WEIGHT ITEM. VEST WAS OVER 60 DOLLARS SHIPPING WAS 10.00 FOR A VERY LIGHT WEIGHT ITEM.
Barb
Florence, AZ
Nov 4, 2016
Beautiful Suit
I just love the suit, it is perfect in every way. The fabric is the perfect weight, it's comfortable and just as the description states. I can't wait to wear it out in December, I'll be in a play as an 1880's school teacher and this is just perfect for the part. Thank you for such great quality and craftsmanship.
Mark
Columbus, GA
Nov 4, 2016
Love the shirt
Ordered the Doc Stripe Shirt and it was delivered very fast and was exactly what they advertised. No human interface, but having said that, the customer service was excellent.
Gregory
VA
Nov 4, 2016
Santa & Ragtime
I have a substantial grey beard. This vest is suitable for my visits as Saint Nicholas' younger brother--his, ahem, younger, handsomer brother. A Santa Claus suit is a costume, a vest is clothing--and a step up in refinement from lighter weight vests I have worn. As an occasional performer of ragtime and kindred older piano, such a vest is expected. Of course for the role as a piano-playing Santa Claus, this burgundy vest is best.
Frank Grainger
Longview, TX
Nov 4, 2016
Two perfect fits
I am always wary of ordering clothes by mail or from the internet, but I needed a Victorian/Edwardian club-collared short, so I took a chance when I stumbled across The Gentleman's Emporium. To say the least, I'm glad I did.The shirt (of very high quality) fits perfectly (which isn't all that common as I lift weights four day/week). So why the "two perfect fits" title? Given this initial experience with the company, I'd say The Gentleman's Emporium is going to be an equally perfect fit for me. (Expect more orders.)
Randy
Olivehurst, Ca
Nov 3, 2016
size matters
I like the way these pant fit, but I ordered them in size 40 waist think that they would be loose fitting like my Wranglers... I think I may have to send them back to trade for a 42" waist size...
Joseph Fields
Richmond, In
Nov 3, 2016
Met expectations
Well made and match my previously purchased Deer Hunter hat perfectly was a hit on Halloween
JDN
New York, NY
Nov 3, 2016
Nice, but not functional
I was excited with anticipation while awaiting the Black Wool Inverness Cloak I had ordered from Historical Emporium. I was looking for a formal heavy wool garment to wear in New York City winters that would give me a dash of Victorian panache. Though this garment seemed to be put together well, the wool fabric was fairly light with only a minimal satin lining. The pockets in the lining were so thin I would hesitate to even carry my house keys in them for a single evening. From the descriptions and reviews I had read on line, I had expected a more substantial outer garment that I could wear on a regular basis. In reality, I would regard this as a nice piece of costume rather than a functional garment. I regretfully had to send it back.
Chuck G
Milwaukee, Wi
Nov 3, 2016
Excellent Product
The cane is very well made. The black gloss finish on the wood is beautiful. The brass mermaid handle feels solid in the hand and its surface is well polished and shiny. A very dramatic looking accessory at a reasonable price.
Angel
TEHACHAPI, Ca
Nov 3, 2016
Good Product
I collect fans, I like this one very much, and will be making many more purchases.
Angel
TEHACHAPI, Ca
Nov 3, 2016
LOVE LOVE LOVE
I got so many compliments on this purse, I will wear it for many years to come, very well made, never seen anything like, planning on buying the black one!!!

Nov 3, 2016
coat
really nice coat. Perfect fit fine Construction. Very warm, gets lots of looks and compliments.
Angel
TEHACHAPI, Ca
Nov 3, 2016
Need Different Sizes
The Opera length lace gloves need to be made out of stretch lace, or have different sizes, ripped when I put them on and couldn't ware them to there length, overall I could have made them myself,had I known.

Nov 3, 2016
Gun belt
I was very pleased with both the holster and the service. Everything was perfect thanks.
CostumeGal
Kamloops, BC, CA
Nov 3, 2016
Accurate Sizing
Was a little worried these wouldn't fit, but the sizing turned out to be true to size! These were super exciting to find, and not something you can easily find online (of this quality especially).
CostumeGal
Kamloops, BC, CA
Nov 3, 2016
Wonderful!
This shirt was a great purchase, I was a little worried it wasn't going to fit my boyfriend in the neck but I was so happy with how it fit. And not only were the sizes right, the quality was wonderful for the price of the dress shirt. Highly recommended!

Nov 3, 2016
Almost as good as my "money belt", but for 1/3 of the money!

Nov 3, 2016
An authetntic costume accessory!

Nov 3, 2016
As good as my real holster
Lila
Hampton Roads, VA
Nov 3, 2016
Love the skirt!
Love the skirt! It's shiny, pretty, and can be adjusted to fit anyone! It will look good with Victorian or modern clothes!

Nov 3, 2016
quality spats
excellent quality
Lila
Hampton Roads, VA
Nov 3, 2016
Beautiful!
I love it! It fit perfectly, and made me feel feminine, and timeless. When I put it on top of the Evelyn blouse, along with the Tafetta skirt, a corset, and a coachman's hat, I felt complete.
Ric
North Providence, RI
Nov 3, 2016
LongviewLeaster Vest
Awesome Vest High Quality Leather And Workmanship.
WDGB
Jacksonville, FL
Nov 3, 2016
NICE!!!
my husband really likes his vest. we are attending a steam punk conference. the size was accurate as described in the ordering form. the color is perfect. it is a quality vest that he can wear to other functions.
Chester
Green Bay, WI
Nov 3, 2016
Very Nice
Vest is comfortable and looks sharp!
Don
Bartlett, TN
Nov 3, 2016
Great hat
I have a collection of three top hats and this one is the nicest I plan on buying the other color I don't have that they sell
Randy Torres
Los Angeles, Ca
Nov 3, 2016
Homburg Hat
I ordered the Homburg hat and was pleasantly surprised. It was better than I expected. The quality of the hat is superb!
Kelley
Aurora, CO
Nov 3, 2016
Great!
I got this hat for my 8 year old daughter's Halloween costume (she was Amelia Earhart). She loves it! I just wish I had ordered it a little bigger because I think it runs a little small. It looks super cute on her, and made her costume look more authentic. She got a ton of compliments.
TampaTexan
Tampa, FL
Nov 3, 2016
WELL MADE
OF ALL the places I checked, this site had the closest to the derby I was looking for, albeit I would have preferred a LIGHTER shade of gray, which proved to be impossible to find! ~ Maybe if enough people request a lighter shade, the company just might consider producing them as an additional color option.
Dapper Dean
Cleveland, Oh
Nov 3, 2016
Anniversary Gift
This item was a anniversary gift from my wife that I had contemplated purchasing for some time. The vest fits me very well and will be a great addition to a sports coat and slacks, or, to a suit. It also provides an extra layer for the colder months of the year.
Dr Black
vallejo, Ca
Nov 3, 2016
Best Lab Coat
This is the best period lab coat I've found. It's easy to add accessories on to it. It was also easy to hem.
Dr Black
vallejo, Ca
Nov 3, 2016
good goggles
Good goggles. My only complaint is that the strap broke on them after the first use. But it is easily repairable.

Okc, Ok
Nov 3, 2016
Art work
Truly a work of art!
Tehani
Lebanon, NH
Nov 3, 2016
Beautiful and Perfect Fit
This is truly a beautiful skirt, both the fabric and the style. The fishtail is very flattering especially with the corset style back. I used their size guide and the skirt is a perfect fit!
Steve O
Youngsville, NC
Nov 3, 2016
Just what I expected
Good quality and good fit. They hold up my trousers and look good doing their job.
Adrock
Brooklyn, NY
Nov 2, 2016
Great costume gloves
Bought these for a steampunk video game character costume, and they're a good length up the wrist/forearm and fit on the hands. Took the costume to the next level.
Pat
Duluth, Mi
Nov 2, 2016
Coachman Hat Black
I very much appreciate the recommendation I got to look at this hat. It is exactly what I was looking for. Thank you.
Marie
Carthage, Ms
Nov 2, 2016
Beautiful
Purchased as a gift for my father, it is a beautifully crafted belt and holster. He absolutely loves it. I will say, it is very stiff, so if you need it for a costume or part of outfit you will wear, purchase it a bit sooner to break it in a bit. Other than that, we couldn't be more pleased!!
Tiffany
Austin, TX
Nov 2, 2016
A solid, classic work vest!
I bought this vest for my husband and I was surprised how solid it is built. He feels that this vest is worth a lot more and is an amazing deal at it's price point. The fabric is thick and high quality and it it looks absolutely dapper. I would definitely order another in a different color for him!
Sandy
Burlington, On, CA
Nov 2, 2016
Perfect!
I ordered this for the father of the bride and it was perfect under his grey suit. He was the talk of the evening and received many compliments on this distinctive vest that gave him a very distinguished look and set him apart from those in the standard matching three piece suits. Very well made and definitely a piece that he will wear again and again. Sizing of XL, which he wears in everything, did seem more roomy than other pieces he has, but the back buckle fixed that.
Ludlow Trousers
SKU: 002567
Monte
Or
Nov 2, 2016
Great pants!
Perfect fit. Nice fabric. They look good!
Monte
Grants Pass, Or
Nov 2, 2016
One size doesn't fit all
The suspenders were much too long. My friend adjusted them and sewed them for me. After that they are good.
Monte
Grants Pass, Or
Nov 2, 2016
Shirt runs big
The size large (my usual size) was too big. The sleeve s were too long. Reordered a medium and it was just right. Thanks for the prompt shipping.

ALBUQUERQUE, NM
Nov 1, 2016
vest was perfect
Vest made the costume perfect

ALBUQUERQUE, NM
Nov 1, 2016
great watch chain
great product, added to my costume, everyone oved it!
Vicki
San Marcos, CA
Oct 31, 2016
Beautiful!
I love this blouse! It has interesting aspects to it, and, it fits perfect! I also have three Cordelia dresses in different colors. Got many compliments at the NevadaDays Carson City parade and inquiries on where I purchased it! I wore the off white one. Also have red and blue and sometimes wear with corsets for a different look. I have so many things from your website, I couldn't count them all. Great quality on everything. Another blouse is coming today.
Robert
San Jose, CA
Oct 31, 2016
Cavendish Tweed Vest
Good fit, comfortable, old fashion look I wanted. Very satisfied.

Oct 31, 2016
a little tight
A little tight in the neck compared to the others i bought that were the same size, same manufacturer. May want to up a size if concerns.

Oct 31, 2016
a little tight
A little tight in the neck compsred to the others i bought that were the same size, same manufacturer. May want to up a size if concerns.

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