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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2018-10-07

Barbara
FL, United States
2018-10-06
Great products, great delivery.
Eugene
WI, United States
2018-10-05
I questioned the size of a coat and Meaghann took the time to actually measure the coat to see if it would fit me. Now THAT is customer service. Then I wanted another coat and it only came in 2XL (I wear a 3XL). She measured that one, too, and it fit me. She should be the employee of the year.
RF
CO, United States
2018-10-05
1st time buyer and loved it and will be back. Nice clothing made well and looked great!
Jay
OR, United States
2018-10-05
I'm a first time buyer at Historical Emporium and I could not be more impressed with their Customer Service, Quality of their Products, Speed of Shipping, and their Great Prices. I'm a "Large Man" (size 48+), and anyone in my size range knows that buying clothing at these sizes can be a hit and miss experience at best. XL and 2XL (and above) are NEVER the same from different suppliers, and many times not consistent within the same supplier. I found a "smoking jacket" at H.E. ON SALE and I contacted C/S to help me decide on a size. The rep was knowledgeable, patient, and VERY helpful with making my decision on which size to buy. I followed H.E.'s sizing guide and the advice of the Customer Service and when I received my garment A DAY EARLY - it was a spot-on PERFECT FIT! AND the item was a level of HIGH quality I was not expecting and at a price-point that was almost ridiculously low. I WILL BE GOING BACK TO HISTORICAL EMPORIUM for several additional purchases. For fit, quality, price, and speed of shipping Historical Emporium cannot be beat.
period p
NV, United States
2018-10-05
Needed a wider shoe fit option but will maybe stretch or will use a thin sock. Needed a XL for the Velvet vest however out of stock. Accepted the 2X since I am just borderline. Did not see a delivery time for out of stock vest so went next size. All other products just fine. Excellent service.
Chaplain R
RI, United States
2018-10-05
Great coat with Great Price! Service outstanding!
Steven S
TX, United States
2018-10-05
I called in and ordered my vest and puff tie by phone . My order was processed and shipped short notice in a quick and timely manner.
Jeff
MA, United States
2018-10-05
Everything from service to merchandise was excellent!
Simon
2018-10-05
A great selection on an easy to use interactive site, quality goods (with easy return if needed). We use it a lot and enjoy it.
Bob
TN, United States
2018-10-04
I was skeptical....Ok, I was very, very skeptical. Here is my story. My daughter was engaged to be married on our land in the mountains. So I had in mind to wear something different. In the back of my mind, I knew that I had my one and only suit, which is 23 years old, for backup...meaning that I was not in any panic mode. As you might have guessed, I do not like to clothes shopping. So with about a month to go before the wedding, I started looking on-line and going to men's stores to shop for something that was vaguely in my mind. After another uneventful shopping attempt, I was looking on line for a vest when an advertisement popped up with 'the look' that I was looking for. Excitedly, I yelled out to my wife, 'Hey, I just found my wedding wardrobe.' I clicked on the advertisement and it took me to Historical Emporium. Not only did the styles catch my eye, but the prices seemed very reasonable compared to what I had been seeing in local shops. I was not very serious because I have bought many things that 'looked good' on-line only to receive them and be disappointed. However, it was the reviews that changed my mind. Comments concerning quality, fit and great customer care hooked me. I decided to take a chance and make an order. At the most, it would cost me 'shipping' to send the items back if I was not pleased. So after a few measurements and a call for advice to Historical Emporium, I ordered a vest, a pair of pants, a shirt, and an ascot that matched the color of the dress that my intended to wear. I made the order late Friday and much to my surprise received the items on Monday. Once again, my expectations were exceeded as I tried on each item. They fit good and felt good. The quality was as advertised. I immediately ordered some suspenders and spats for my boots. Since all the trousers come in 36 inch length, I knew that I would need to have them tailored, which was no problem at all. I thought that I was all set for the wedding until I was browsing the site and a coat caught my attention. But now I was within 12 days of the wedding. Again I decided to 'go for it.' And once again Historical Emporium came through as I received the coat three days later. I am on an international trip and have not seen the coat...so I will have to reserve comments on it for the future. My overall experience with Historical Emporium has been nothing less than exceptional. Shipping. I receive all three orders very quickly. Each order was shipped on the day that I made the order. Quality. Extremely pleased. Comfortable, well-fitting. Sizing. I am a tweener on sizes on everything that I seem to buy. I was told to go by my measurements and that worked work well. Customer Care. I called twice and both times the staff were very friendly and helpful. Pricing. As I previously stated, I am not much of a shopper, but I do know that I go my whole wardrobe for less than the price of a sports coats that I was looking at in local stores. Overall Experience. Outstanding. I could not have been more pleased.
Mary
AZ, United States
2018-10-04
I am glad I found this site. I love this time period as I lived in a small mining town in Colo over 45 years ago and we would all get together and dress in clothes from the 1800's for the tourists... Really fun stuff Will keep you in mind The prompt delivery was amazing The skirt I purchased was exactly what I was looking for
James
CO, United States
2018-10-04
Fast courteous service and a great sale price on my duster!
Kathi
PA, United States
2018-10-04
The shirt I ordered is perfect except it really reeked with a strange smell. Even after washing I had to spray it with an odor eliminating product. The smell still lingers a bit but tolerable. It came in a sealed plastic bag which may have been part of the problem. Customer service was terrific when I placed the order, I wish I had noted the ladies name that helped me.
Henry M
AL, United States
2018-10-04
I am doing a mad scientist/ Frankenstein lab theme Halloween & the antique style white lab coat is perfect. I added a white scrub cap for a House on Haunted Hill look & long black rubber gloves & apron for a period horror film feel. Quality of coat was way better than expected & fit perfectly. I am quite pleased with with this purchase. Thanks!
Jim Copenhaver
TX, United States
2018-10-04
I mistakenly ordered the wrong size gun belt. Returned it and received the correct size back faster than you can imagine!! I am toataly impressed with the quality of the product and the customer service I received. I will recommend historical emporioum to everyone I know!!
Susan
FL, United States
2018-10-04
Great company!
Grant
Qld, Australia
2018-10-04
All items bought and received where top quality and suited the purpose for which they were procured, thanks to all the wonderful staff at Historical Emporium for their excellent work.
Throckmorten
MO, United States
2018-10-04
The sunglasses were really nice. The necklace had one broken loop, the packaging could have been a little better. The necklace wasn't as detailed as it appeared in the pictures, but it is still very cool. They were both gifts for my granddaughter and she is happy with them so I'm happy.
W. Warren
TN, United States
2018-10-04
I am very impressed with Historical Emporium. The quality of the items I purchased were excellent. The service was excellent I spoke with Noel. Very professional and courteous. I would definitely tell friends and family about your company. At the end of October we will be attending a wedding in which the reception is a costume affair. looking forward to wearing my outfit. Will definitely take pictures and send to you. Thank you very much for everything.
Jimmy Miller
AL, United States
2018-10-04
Everyone is very helpful & friendly I has enjoy the experience very happy will be order again soon thk u
Cowboy G
MI, United States
2018-10-04
My first purchase, hoster was too big, my party was Saturday and it was Monday. They immediately sent me another size before i could get the one that i had sent back. Thank you so much i was a big hit. A gentleman retired from homeland security thought they were real. He has your information he wants some things for himself
Andy
2018-10-04
Excellent quick service, products exactly as described
Chuck
CA, United States
2018-10-04
I order the old time pants
Tim C
2018-10-03
Outstanding products and service!
paul
WV, United States
2018-10-03
everything is great what nice people to deal with see ya ll next trip paul
David
NM, United States
2018-10-03
I sent an email inquiring about a product, the Inverness coat and whether it had a lining - information not in the product description. (Wet noodle lashes for your catalog copy crew!) I got an email back within hours informing me it had a FULL black acetate lining - on a SUNDAY. I did not expect to hear back so soon and on a weekend and it was the information I needed to make my decision to purchase. Excellent job!
James
TX, United States
2018-10-03
I am extremely pleased with the products and services I received from Historical Emporium. My items were of good quality and shipping was fast. I will be back.
Lynn
CT, United States
2018-10-03
I am very happy with the quality of my purchase and have already recommended this company to friends who need "period clothing".
Jim
LA, United States
2018-10-03
I have always had the greatest experience with Historical Emporium. The merchandise offered is great as well as the Customer Service attention to detail. Only down side is that prices keep going up but I'm sure it is just supply and demand.
Bob
NJ, United States
2018-10-02
The service at Historical Emporium if second to none! Everything above says it best. The only "complaint" I have has absolutely nothing to do with Historical Emporium, but with one of the products they sell. I needed to replace my Long Rifle frock Coat by Wah Maker. My existing coat, a poly-blend, had the look and feel of a worsted wool garment; it wore well, looked "rich" and was highly complimented. The newer model, which I absolutely needed to purchase MAY have the same quality, but it is a different poly-blend and does not have the look of worsted wool; it looks more like a polished cotton. So only 3 stars for the product and 3 stars for the purchase price.
geclinton
2018-10-02
Product was great and great price. Will use again.
Michael C
2018-10-02
Terrific
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2018-10-07

Barb
Fort Myers Beach, FL
Oct 6, 2018
Ankle Boot
Exactly as expected. On time delivery. Good product. Easy ordering.
Barb
FL
Oct 6, 2018
Walking Suit
Exactly as I had expected. Size fit perfect. Delivery on time. Easy ordering. Well-made.
Oakley
Centerville, MN
Oct 6, 2018
.44/.45 gun belt
The quality of material and workmanship was excellent. I have slight issue with ammo loops being too large.
Jacob Tuyls
WI
Oct 5, 2018
Too big
Shirt seems to be well constructed and fabric is quite lightweight, great for summer. It is too big however. Ordered a Large for my neck size, which is a 16, and I can fit my hand into the collar. I sadly threw away the tags and packaging before I could really try it on with the vest I bought previously, so unreturnable. It's a good shirt, nice metal buttons, but if you buy one, size down!
Jacob
WI
Oct 5, 2018
Wonderful coat
This is one extremely well made coat and the brushed twill feels heavy enough for some abuse but is super soft from being brushed, I've even had a drunk seamstress rub her face on it (it was super weird). Plenty warm for fall and will be used for laying in winter, may be a bit much for summer. It does have somewhat of a greenish hue under incandescents, but brown under the sun and regular lights. True to size; I'm a size 42 on tape and in my regular suits, so I ordered the same, and it fits perfectly.
Tom
Medford, Ma
Oct 5, 2018
Just Perfect
Just perfect.
Tom
Medford, Ma
Oct 5, 2018
Just Perfect
Just Perfect.
Jay
Portland, Or
Oct 5, 2018
FIRST RATE Experience
I'm a first time buyer at Historical Emporium and I could not be more impressed with their Customer Service, Quality of their Products, Speed of Shipping, and their Great Prices. I'm a "Large Man" (size 48+), and anyone in my size range knows that buying clothing at these sizes can be a hit and miss experience at best. XL and 2XL (and above) are NEVER the same from different suppliers, and many times not consistent within the same supplier. I found a "Smoking Jacket" at H.E. ON SALE and I contacted C/S to help me decide on a size. The rep was knowledgeable, patient, and VERY helpful with making my decision on which size to buy. I followed H.E.'s sizing guide and the advice of the Customer Service and when I received my garment A DAY EARLY - it was a spot-on PERFECT FIT! AND the item was a level of HIGH quality I was not expecting and at a price-point that was almost ridiculously low. I WILL BE GOING BACK TO HISTORICAL EMPORIUM for several additional purchases. For fit, quality, price, and speed of shipping Historical Emporium cannot be beat.
Chaplain Robert F.
North Providence, Rh
Oct 5, 2018
Classy Coat
Classic Canvas Ranch Coat - Brown. This coat is outstanding, very comfortable and very classy looking. You can wear for dress and or hang out!
UnionSuitHero
Detroit , MI
Oct 5, 2018
Perfect for Adventure
I bought this on a whim and wasn’t expecting much... just a funny hat to wear to a party. But I am very impressed by the quality of this Pith Helmet. It looks and feels great. The fit is perfect (I wear a 59 cm hat). The material and build quality were spot on. Good show Historical Emporium!
UnionSuitHero
Detroit , MI
Oct 5, 2018
Ready for Adventure!
This jacket is well made and looks great. The fit is excellent and I could not be more like pleased. Thank you Historical Emporium!
Sharon
AZ
Oct 4, 2018
Great Buy
Fits perfect. Love the style and design. Goes with so many things. Needed a nice skirt for more formal outings when traveling overseas.
Andy
WI
Oct 4, 2018
Men’s tall riding boot brown
If you are looking for a tall period correct cowboy boot this is it. It runs a little big in size and it is a little wide so be prepared to wear a heavy sock with it. Construction is from full sheets of leather with very heavy stitching holding everything together. Sole is solid wood with leather on the bottom so it has a very destinctive thud when you walk with them, I love it. They say the color will vary and mine were dyed a very dark brown, but it ended up matching the gun belt which was perfect. I roughed them up a little to weather them and they turned out amazing. My only complaint would be they are smooth on the bottom so you will need to score them or use texture pads for traction if you don’t have time to let them wear in naturally. Overall a great boot for an old western look.
Jerry
Tampa, Fl
Oct 4, 2018
Howie Lab Coat size Large
Arrived early, good quality, not too thin. Only thing is it’s a little long for my 5’9” height. I love the coat, it will make a wonderful Dr Horrible lab coat.
Tallbear
Oct 4, 2018
Duster
Exactly what I was looking for - Duster, walnut color. Love it!
Susan
The Villages, Fl
Oct 4, 2018
Beautiful color
I had to exchange the original for a smaller size (yay!). The bust area is still quite large, but manageable. The one thing I found difficult were the fastenings. They are tricky. I still haven’t found a quick way to get them on and off, but the corset looks great! But these fasteners are WAY better than hooks and eyes.
Susan
The Villages, Fl
Oct 4, 2018
Fit is tricky
I’m just moderately endowed, and was disappointed in how huge the bust area was. I was able to make it work by sewing a big pleat in the front. But felt that this style would have had more elastic across the top to help the fit. On the plus side, it was easy to get it adjusted to fit hips and waist and I LOVE the zipper!!!!
Throckmorten
Kansas City, Mi
Oct 4, 2018
Shades
The shades were very cool, not something you'll find at the local store.
Kathryn
Spokane, Wa
Oct 4, 2018
Brushed Twill Gibson Brown Skirt
The fit was true to size. The fabric is sturdy and flows nicely. I am waiting to order this in black which is currently back ordered. I am hoping more colors will be added, navy blue, burgundy, forrest green for fall. Hopefully beautiful prints will be ordered for spring. Lovely skirt!
Joe
Moodus, CT
Oct 4, 2018
Awesome
This jacket is f-ing awesome. The fit is like custom, the material is great and the look will get you picked up in no time. I bartend in a theatre and the compliments and stares from the patrons are non stop. My wife has started to come to the theatre when I work just to be sure I come straight home afterwards...of course she likes to drink and uses watching me as an excuse. Anyways you will look like a million dollars in this thing just like me. I think Historical Emporium will send me the $200. photo prize just because I look so freaking good in it. Way to go Historical Emporium. It has the ability to take 20 years off my appearance. (That leaves me in my early 50's.)
Andrew
Il
Oct 4, 2018
Western Holster
Shipment arrived a day early. Holster fits my 1873 cavalry model perfectly. Stitching is solid, holster is as well. Leather appears to be of high quality and the black stain is great. Only reason for 4 stars is that the leather was a bit dried out when it arrived. Quick application of a leather conditioner and everything is good to go. This holster should last me a lifetime out in the woods with proper care.
Andrew
Il
Oct 4, 2018
Cartridge Belt
Shipment arrived as estimated, actually a day early. Pistol belt is of quality construction. Stitching in the leather is solid. Cartridge loops are perfectly sized to .45LC. Only reason for 4 stars is that the leather was a bit dried out when I got it, but after an application of leather conditioner, belt is in tip top shape and should last a lifetime of use out in the woods.
John M.
Auburn, MA
Oct 4, 2018
Wonderful Tuxedo Shirt
I wanted a traditional wing tip tuxedo shirt but with a different look. This shirt fit the bill exactly and I am VERY satisfied with its quality, look and price. I wore it to a black tie gala where I received many compliments on my attire. The shirt stood out with a look of quality and style. Thank you
Dave Kowalka
Ashland, OH
Oct 3, 2018
quality product
Wore the mustache Sunday. Used the spirit gum. Mustache dropped off in two hours. How should I attach it? I put spirit gum on mustache and on lip, pressed. ??? thanks
David Nava
Albuquerque, Ne
Oct 3, 2018
Excellent product
My great fear was that this would be made from a cheaper, "costume-weight" fabric. When the small box arrived, my heart sank. I opened it up and could not believe how much coat you could get into such a small box! This is a real, outdoor-worthy winter overcoat for almost every locale. (I wouldn't warrant it for Chicago in below-zero January, but that's a whole different standard of human tolerance and garment expectations.) This is a very handsome coat with a most subtle gray herringbone pattern to the fabric. They do run Full and LONG - which I like, but others may want to adjust their order as some here have indicated in their comments. Full-figured fellows will want to stick with the larger sizes. Thanks for a great internet shopping experience.
MJ Donnelly
Anchorage , Al
Oct 3, 2018
Lit.
This single item will highlight my modern Frankenstein costume for Halloween. I’m very pleased with it.
Dale
Freeport, IL
Oct 3, 2018
floppy bow
Honestly, I am disappointed with the tie and did not wear it to the event I wanted to go to. The 'hook' that is mounted just behind the tie is not really behind the tie, and to wear it with a stand-up collar is impossible because the clasp shows! I have it packaged ready to return. Also, somewhere along the line a mistake was made, I really wanted the 001220 Deluxe Western Bow and I got the 001223 Deluxe Floppy Bow. I cannot declare who was at fault, but I was going to wear it anyway.
Cole Trigger
Kenner, Lo
Oct 3, 2018
Black Elastic Y-Back Braces
They are great and the delivery was fast and efficient.
Josh
Oct 3, 2018
Great quality with fast delivery!
With an infant time has a way of slipping past, suddenly I look at the calendar and A Gatsby Summer Afternoon was just a week away. I frantically searched and found these. The reviews seems great so I ordered. They got to me fast and when I opened the box I was overjoyed with the quality. they have a great selection of products and I have already been a return customer with equal satisfaction.
Bob
Cranbury, NJ
Oct 2, 2018
Why Change Something If It's Not Broken?
I own a Wah Maker Long Rifle Frock Coat. Because of a severe disabling condition I cannot wear long pants or socks. But I still need to attend 6-10 formal occasions per year. When I found the coat, 12 years ago, it was perfect! Despite the fact it was a poly-blend, it had the look and feel of a good worsted wool gabardine, and went perfectly with my collection of "dress" shorts with the same look (and matching black color). Even though my "old" coat is still in excellent condition, it looks a little "tired". Because my daughter is getting married in November, I wanted to look "just right", so I went looking for a new Wah Maker Long Rifle Frock Coat: poly-blend, Made in America (same as the old one). Unfortunately, Wah Maker has changed something: the new poly-blend has the look and feel of polished cotton, instead of a fine worsted wool gabardine. It is the only long coat in the market place that will work as formal dress piece while at the same time covering my bare legs, and giving the illusion that I am formally attired. (I could have a bespoke coat made, but the price was beyond scary, especially on a disabled individual's fixed income!) I have, of course kept the coat, and because of body shape have had it tailored to fit (as close as I can get to bespoke :-). It's a Wah Maker garment - I'm sure the quality is the same as it has always been. My only "complaint" is the change in material, making the coat look and feel completely different. So I've asked: if it ain't broke, why fix it?

Glendora, CA
Oct 2, 2018
My Wedding Vest
The vest fit great and the quality is, damn, good. The back of the vest is a light color and different material which was the only thing was like, "ehhhh" about. But great vest!
Rebecca
Hamilton, On, CA
Oct 2, 2018
Victorian Ankle Boot
They fit and looked perfect. The only hick-up, is that they are not made of leather(which I knew when I ordered) that they weren't pliable. I ended up with a massive cut from the rim of the boot slicing my skin. It was pretty deep and I ended up with an infection. This was the only place I found this style of boot and wish it was not so uncomfortable to wear. Delivery was great! Loved the Thank you card.
Gary
Knoxville, Te
Oct 2, 2018
Very good pistol belt
This is a very good pistol belt, just what I was looking for. Good quality at a very good price. Really hard to beat the quality of the product, price, and customer service. Only wish the belt was lined, but that is okay. I did need to return the gun belt twice to get the correct size, but that was my fault. Will shop hear again.

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